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Reservation Policies

So that the only surprises you find are of a recreational nature...

  • Check in 15:00 / Check out 11:30
  • The rates in USD are exempt from VAT and are for nonresident aliens, paying in dollars (decree DL 825 art. 12). Chilean / residents are subject to VAT and cancel rates USD converted to Chilean pesos according to the exchange rate agreed by e-mail or daily rate.
  • All reservations must be booked through our web site by completing the information requested in the reservation menu, these will be considered tentative until we confirm the contracted itinerary / program by e-mail. The balance will be paid upon check-out along with any additional charges in services of;  Gastronomy, Ecotourism & Crafts.
  • Rates are in USD per habitat and according to our conventional guest capacity. These rates may vary according to itinerary / contracted program.
  • Please note that because we are a boutique operation within a special location; Reservation cancellations must be received and recognized with minimum 2 months prior to the date of arrival specified in the booking, in these cases we will refund 30%. Cancellations made with less than two months advance will not be refunded.
  • Rates are subject to change without notice; not applicable to itineraries / programs previously contracted in the measure that they have not been modified by customers request.
  • Programs / contracted routes are non-divisible and can not be transferred.
  • Any activity contracted with Ñamku Ecotourism is subject to availability of local specialists, climatic and seasonal conditions.
  • The Lodge and surroundings are exclusively non-smoking.
  • Rates include; Maid Service, Andean Breakfast, outdoor Hot Tub with massaging jets, Advice and Planning of activities for the stay, availability of WI -FI, minibar, personal chef service and welcome drink. Plan Half Board includes dinner. Plan Full Board lunch & dinner.
  • Not included; Tips or gratuities, Excursions and activities, additional services than those contemplated in the program, Plan B&B lunch and dinner, Plan Half Board lunch. Juice, Soda & alcoholic beverages.
  • Rates do not include VAT
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